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A Safe Entry Point to Support Can Matter

World Suicide Prevention Day is marked on 10 September and is dedicated to raising awareness that suicide can be prevented. It is also a reminder that support should be reachable before a person is left alone with a crisis. 

For people in migration, difficult experiences can build up gradually. A person may face uncertainty, exhaustion, loneliness, loss of stability, language barriers, worries about documents, housing, work, healthcare, or family members who remain in Ukraine.

Sometimes these challenges do not look like one clear crisis from the outside. They may look like silence, withdrawal, constant tiredness, difficulty making decisions, or the feeling that there is no strength left to explain what is happening.

This is why a safe entry point to support matters.

Not every person is ready to have a long conversation or describe everything in detail. Sometimes the first step is much smaller: writing a short message, asking where to begin, or saying honestly, “I am having a hard time, and I don’t know what to do next.”

A safe entry point means that a person is not judged, pressured, or forced to prove that their situation is “serious enough.” They are met with respect, confidentiality, and support in understanding the next step.

For refugees and people in vulnerable situations, psychosocial support can be especially important. It can help a person speak about what they are going through, feel heard, understand available options, and avoid facing difficult moments alone.

Within RefAid BaltHUB, support may include psychosocial assistance, information, navigation, and safe referrals. The aim is not to replace emergency services or specialised crisis care, but to help people find a safer path to support when they feel overwhelmed, isolated, or unsure where to turn.

If you or someone close to you is in immediate danger, contact emergency services. In the European Union, 112 is the emergency number available free of charge. 

If the situation is not an immediate emergency, but you need support, psychosocial help, or navigation, you can reach out to RefAid BaltHUB.

You do not need to have the right words before asking for help.

Sometimes the first message can simply be:

“I am having a hard time, and I don’t know where to begin.”

No one should have to go through difficult moments alone.

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